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1_mQ Business (for owners, managers and administrators)

002: Managing techs using the mQ platform (22 min)


Description

Video course for owners and service managers. Provides instruction on how to use the mQ Platform to manage service/install quality and increase revenue per ticket. This is a technical training. Jim will cover how to use the diagnostics and reporting features in the application and cloud to look out for misinformation and enforce quality control.

Content
  • How to use mQ diagnostics and reporting for managing QA (22 min)
Completion rules
  • All units must be completed
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